Last updated: 16 August 2026. Version 1.0.
You may request a full refund of any Inkmate subscription payment within 14 days of that payment. This applies to your first payment and to each monthly renewal.
Email support@inkmate.space from the address on your account, or contact Paddle, our authorised reseller and Merchant of Record, at paddle.com/help. Tell us the email on the account and the payment date. We do not require a reason.
Approved refunds are issued by Paddle to the original payment method, normally within 5 to 10 business days depending on your bank or card issuer.
You can cancel your subscription at any time from Account settings. Cancelling stops future renewals; your access continues until the end of the period you already paid for. Cancelling on its own does not trigger a refund — request one as described above if you want your money back.
If you are a consumer in the EU or UK, you also have a statutory 14-day right of withdrawal for digital services, in addition to the policy above.
Every account starts with 14 days free and no card. If you never subscribe, you are never charged and there is nothing to refund.